50 you probably won’t have heard

You probably won’t have heard much about the case.

A 33-year-old woman in the West Country

living with her parents.

She very poorly:

bipolar disorder;

she has been sectioned on numerous occasions

after harming herself.

In February she received a letter

from the outsourcing company

which told her she was about to lose her support

and would have to undergo an assessment.

She was found by her mother

and taken to hospital.

She’d slashed her throat in the bath.

Her psychiatric nurse

and a forensic psychologist contacted

the company, and told them

not to contact her directly again.

The company agreed.

The morning after she was released from hospital

she returned home

to find another letter.

She was readmitted to hospital

having slashed her throat again.

Her mother contacted a local benefit advice charity.

They managed to restore her benefits

without the need for further tribunals.

Last week,

another letter.

The charity again took up her case.

The company told them the letter

was computer-generated

and could not be stopped.