25 long hours

She was brought up as a slave
long hours
scraps of leftover food like a dog
fine scars down one side of her face and right leg.
At the age of 15
she was sold to a trafficker
who brought her to the UK.
In London
she was locked in a house
and repeatedly raped.
She escaped.
She later gave birth to a daughter.
She wanted to study English
get a job
walk away from life
on benefits.
She struggled to buy shoes for her children.
Then the Department informed her
it was axing her support
because she had failed to show them a document
she had never been asked
to produce.
She called the Department helpline.
Waited to speak to someone.
A recorded message informed her
there would be
a charge
for the call.

[The Guardian, 06/01/2016, The DWP – a bureaucracy of outstanding brutality]